Country Profile

  • Capital: Guatemala City
  • Currency: GTQ-Guatemalan Quetzal (1 USD = 7.73 GTQ) (*as of 21-Nov-2024)
  • Main Language(s): Spanish
  • Administration: Presidential Republic. The President is Chief of the State and Head of the Government.
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Geographic Location

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  • Region: Central America
    Central America, bordering the North Pacific Ocean, between El Salvador and Mexico, and bordering the Gulf of Honduras between Honduras and Belize
Geographic Area - Total ('000 Sq. Km): 108.9
Time Zone: UTC -06:00
Accessibility (Hours):
Los Angeles 5
Houston 3
New York 4
Miami 2
London, UK 11
Panama 2
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Macro Indicators (2020)

Population (Millions): 16.9
GDP (US$ Billions): 77.6
Annual GDP Growth (%): -1.5
Inflation Rate (Annual %): 2.6
Unemployment (%): 2.9 (2019)
Income Level: Upper Middle
ICT Service Exports (US$ Million): 668.8
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Avasant Country Risk Profile

Very High Very Low
Overall Business Risk: Stable
Political Risk: High
Economic Risk: High
Service Disruption Risk: Low
Operations Scalability Risk (Human Resource): Low
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Global Business/ICT Rankings

Doing Business 2020 (190): 96
WEF Global Competitiveness 2019 (141): 98
WEF ICT Adoption 2019 (141): 110
Global Innovation Index 2021 (132): 101
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Key ICT/Digital Providers

Domestic: Guatecall, Pronto BPO
International: [24]7 INC, Allied Global BPO, Alorica, Atento, Capgemini, Concentrix, Conduent, Genpact, Grupo Monel, Miscorp Contact, Nearsol, One Link, Pronto BPO, Telus International, Xerox
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Main Outsourcing/Digital Hubs

Guatemala City, Quetzaltenango

Global Equations Digital Competitiveness Profile

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  • Leader
  • Innovator
  • Challenger
  • Emerging

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Digital Competitiveness - Total Score: 50.34
50.34 100.00 Total Score : 50.34 Argentina: 63.86 Australia: 62.37 Austria: 63.84 Bahamas: 21.72 Barbados: 37.20 Belize: 26.94 Brazil: 64.40 Bulgaria: 64.10 Canada: 70.15 Chile: 67.18 China: 68.28 Colombia: 65.61 Costa Rica: 68.07 Croatia: 63.30 Czech Republic: 65.81 Denmark: 49.14 Dominican Republic: 56.19 Ecuador: 38.32 Egypt: 49.25 El Salvador: 50.09 Estonia: 71.15 Finland: 48.61 France: 63.90 Germany: 67.57 Ghana: 37.49 Grenada: 12.91 Guatemala: 50.34 Guyana: 21.82 Haiti: 33.53 Honduras: 50.55 Hungary: 66.46 Iceland: 47.97 India: 74.70 Indonesia: 43.69 Ireland: 70.18 Israel: 65.10 Jamaica: 52.28 Japan: 52.36 Jordan: 54.79 Kazakhstan: 42.86 Kenya: 38.51 Latvia: 66.11 Lithuania: 68.75 Malawi: 26.65 Malaysia: 73.81 Mauritius: 56.18 Mexico: 65.97 Morocco: 46.96 Netherlands: 66.67 New Zealand: 57.30 Norway: 47.47 Panama: 52.55 Peru: 35.97 Philippines: 63.04 Poland: 65.91 Portugal: 63.49 Qatar: 53.40 Romania: 65.21 Russia: 54.37 Rwanda: 31.95 Singapore: 65.32 Slovak Republic: 63.21 Slovenia: 63.02 South Africa: 55.82 South Korea: 52.93 Spain: 64.89 Sri Lanka: 59.92 St. Vincent And the Grenadines: 11.62 Sweden: 48.26 Switzerland: 52.45 Tanzania: 31.37 Thailand: 48.49 Trinidad And Tobago: 43.69 Turkey: 51.22 Ukraine: 52.35 United Arab Emirates: 66.79 United Kingdom: 69.64 United States: 71.52 Uruguay: 62.37 Vietnam: 47.76

SUB-PILLARS

Rating
Country Score

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Digital Services Ecosystem

12.48 30.00 Guatemala: 12.48 Argentina: 19.03 Australia: 19.05 Austria: 18.80 Bahamas: 6.10 Barbados: 6.18 Belize: 6.97 Brazil: 20.02 Bulgaria: 18.47 Canada: 22.67 Chile: 20.44 China: 20.97 Colombia: 20.35 Costa Rica: 21.54 Croatia: 18.31 Czech Republic: 18.82 Denmark: 13.71 Dominican Republic: 14.72 Ecuador: 6.21 Egypt: 13.98 El Salvador: 11.43 Estonia: 21.91 Finland: 13.78 France: 21.36 Germany: 23.17 Ghana: 5.83 Grenada: 2.60 Guyana: 3.34 Haiti: 4.92 Honduras: 10.79 Hungary: 19.75 Iceland: 13.29 India: 24.84 Indonesia: 7.66 Ireland: 23.34 Israel: 20.67 Jamaica: 12.41 Japan: 17.91 Jordan: 14.49 Kazakhstan: 9.97 Kenya: 6.98 Latvia: 18.03 Lithuania: 19.69 Malawi: 3.43 Malaysia: 22.53 Mauritius: 13.10 Mexico: 20.44 Morocco: 9.13 Netherlands: 22.06 New Zealand: 15.83 Norway: 13.74 Panama: 12.94 Peru: 6.16 Philippines: 15.66 Poland: 19.28 Portugal: 18.03 Qatar: 14.35 Romania: 18.47 Russia: 14.89 Rwanda: 4.93 Singapore: 20.65 Slovak Republic: 18.26 Slovenia: 16.72 South Africa: 14.13 South Korea: 19.20 Spain: 20.98 Sri Lanka: 15.46 St. Vincent And the Grenadines: 1.78 Sweden: 14.37 Switzerland: 16.18 Tanzania: 4.30 Thailand: 8.59 Trinidad And Tobago: 9.19 Turkey: 12.78 Ukraine: 13.51 United Arab Emirates: 20.21 United Kingdom: 22.73 United States: 25.34 Uruguay: 19.28 Vietnam: 10.03

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Business Environment

7.83 15.00 Guatemala: 7.83 Argentina: 8.37 Australia: 11.08 Austria: 11.09 Bahamas: 2.91 Barbados: 8.45 Belize: 2.25 Brazil: 8.29 Bulgaria: 9.77 Canada: 11.49 Chile: 10.43 China: 10.42 Colombia: 8.82 Costa Rica: 8.91 Croatia: 9.14 Czech Republic: 10.31 Denmark: 11.66 Dominican Republic: 8.34 Ecuador: 8.07 Egypt: 9.03 El Salvador: 7.21 Estonia: 11.02 Finland: 12.07 France: 10.89 Germany: 11.38 Ghana: 8.99 Grenada: 2.70 Guyana: 2.81 Haiti: 5.22 Honduras: 7.64 Hungary: 9.64 Iceland: 11.25 India: 9.96 Indonesia: 9.93 Ireland: 11.05 Israel: 11.30 Jamaica: 8.74 Japan: 11.10 Jordan: 10.08 Kazakhstan: 9.53 Kenya: 9.71 Latvia: 10.20 Lithuania: 10.48 Malawi: 8.06 Malaysia: 11.32 Mauritius: 10.41 Mexico: 8.64 Morocco: 9.95 Netherlands: 11.53 New Zealand: 11.89 Norway: 11.61 Panama: 9.29 Peru: 8.68 Philippines: 8.78 Poland: 9.65 Portugal: 10.28 Qatar: 10.22 Romania: 9.61 Russia: 8.87 Rwanda: 9.90 Singapore: 12.39 Slovak Republic: 9.76 Slovenia: 10.59 South Africa: 9.04 South Korea: 10.86 Spain: 10.50 Sri Lanka: 9.23 St. Vincent And the Grenadines: 2.88 Sweden: 11.61 Switzerland: 11.43 Tanzania: 8.46 Thailand: 10.16 Trinidad And Tobago: 8.06 Turkey: 9.50 Ukraine: 8.30 United Arab Emirates: 11.86 United Kingdom: 11.66 United States: 11.65 Uruguay: 9.01 Vietnam: 9.21

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Human Capital

12.95 25.00 Guatemala: 12.95 Argentina: 16.19 Australia: 16.47 Austria: 18.10 Bahamas: 6.52 Barbados: 12.26 Belize: 9.61 Brazil: 15.01 Bulgaria: 14.62 Canada: 19.28 Chile: 16.77 China: 14.89 Colombia: 16.43 Costa Rica: 17.18 Croatia: 15.88 Czech Republic: 17.18 Denmark: 10.72 Dominican Republic: 14.70 Ecuador: 9.33 Egypt: 9.82 El Salvador: 12.43 Estonia: 18.45 Finland: 11.00 France: 17.07 Germany: 17.81 Ghana: 9.50 Grenada: 5.40 Guyana: 8.48 Haiti: 11.32 Honduras: 14.19 Hungary: 16.14 Iceland: 11.27 India: 17.73 Indonesia: 11.87 Ireland: 19.07 Israel: 15.78 Jamaica: 14.97 Japan: 12.80 Jordan: 12.50 Kazakhstan: 7.33 Kenya: 9.10 Latvia: 17.48 Lithuania: 17.87 Malawi: 6.18 Malaysia: 18.44 Mauritius: 14.93 Mexico: 15.75 Morocco: 11.63 Netherlands: 18.11 New Zealand: 16.00 Norway: 10.80 Panama: 13.10 Peru: 8.18 Philippines: 18.07 Poland: 16.56 Portugal: 16.82 Qatar: 13.26 Romania: 16.38 Russia: 12.69 Rwanda: 7.26 Singapore: 16.69 Slovak Republic: 16.23 Slovenia: 17.15 South Africa: 13.07 South Korea: 10.64 Spain: 17.48 Sri Lanka: 15.21 St. Vincent And the Grenadines: 5.35 Sweden: 10.61 Switzerland: 13.54 Tanzania: 8.24 Thailand: 11.41 Trinidad And Tobago: 12.48 Turkey: 11.77 Ukraine: 12.59 United Arab Emirates: 15.72 United Kingdom: 18.74 United States: 19.28 Uruguay: 15.81 Vietnam: 10.41

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Financial Attractiveness

14.57 25.00 Guatemala: 14.57 Argentina: 16.65 Australia: 11.42 Austria: 11.94 Bahamas: 5.74 Barbados: 7.39 Belize: 8.01 Brazil: 17.54 Bulgaria: 17.68 Canada: 12.17 Chile: 15.79 China: 17.83 Colombia: 16.68 Costa Rica: 17.21 Croatia: 16.33 Czech Republic: 15.61 Denmark: 8.71 Dominican Republic: 15.38 Ecuador: 11.97 Egypt: 13.11 El Salvador: 16.05 Estonia: 16.01 Finland: 7.64 France: 9.93 Germany: 10.55 Ghana: 10.55 Grenada: 1.91 Guyana: 6.94 Haiti: 10.41 Honduras: 15.32 Hungary: 17.14 Iceland: 8.28 India: 18.76 Indonesia: 11.05 Ireland: 12.73 Israel: 13.39 Jamaica: 13.58 Japan: 6.21 Jordan: 14.64 Kazakhstan: 12.84 Kenya: 10.00 Latvia: 16.69 Lithuania: 17.05 Malawi: 5.54 Malaysia: 18.27 Mauritius: 14.87 Mexico: 17.41 Morocco: 13.18 Netherlands: 10.53 New Zealand: 9.60 Norway: 7.26 Panama: 14.01 Peru: 10.00 Philippines: 17.49 Poland: 16.68 Portugal: 14.22 Qatar: 11.97 Romania: 17.16 Russia: 14.04 Rwanda: 7.58 Singapore: 12.29 Slovak Republic: 15.44 Slovenia: 15.07 South Africa: 16.20 South Korea: 7.65 Spain: 11.56 Sri Lanka: 16.95 St. Vincent And the Grenadines: 1.51 Sweden: 7.34 Switzerland: 6.87 Tanzania: 7.72 Thailand: 14.57 Trinidad And Tobago: 11.06 Turkey: 13.41 Ukraine: 14.79 United Arab Emirates: 14.82 United Kingdom: 12.02 United States: 10.65 Uruguay: 14.70 Vietnam: 14.85

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Infrastructure

2.51 5.00 Guatemala: 2.51 Argentina: 3.62 Australia: 4.35 Austria: 3.91 Bahamas: 0.45 Barbados: 2.92 Belize: 0.10 Brazil: 3.54 Bulgaria: 3.56 Canada: 4.54 Chile: 3.75 China: 4.17 Colombia: 3.33 Costa Rica: 3.23 Croatia: 3.64 Czech Republic: 3.89 Denmark: 4.34 Dominican Republic: 3.05 Ecuador: 2.74 Egypt: 3.31 El Salvador: 2.97 Estonia: 3.76 Finland: 4.12 France: 4.65 Germany: 4.66 Ghana: 2.62 Grenada: 0.30 Guyana: 0.25 Haiti: 1.66 Honduras: 2.61 Hungary: 3.79 Iceland: 3.88 India: 3.41 Indonesia: 3.18 Ireland: 3.99 Israel: 3.96 Jamaica: 2.58 Japan: 4.34 Jordan: 3.08 Kazakhstan: 3.19 Kenya: 2.72 Latvia: 3.71 Lithuania: 3.66 Malawi: 3.44 Malaysia: 3.25 Mauritius: 2.87 Mexico: 3.73 Morocco: 3.07 Netherlands: 4.44 New Zealand: 3.98 Norway: 4.06 Panama: 3.21 Peru: 2.95 Philippines: 3.04 Poland: 3.74 Portugal: 4.14 Qatar: 3.60 Romania: 3.59 Russia: 3.88 Rwanda: 2.28 Singapore: 3.30 Slovak Republic: 3.52 Slovenia: 3.49 South Africa: 3.38 South Korea: 4.58 Spain: 4.37 Sri Lanka: 3.07 St. Vincent And the Grenadines: 0.10 Sweden: 4.33 Switzerland: 4.43 Tanzania: 2.65 Thailand: 3.76 Trinidad And Tobago: 2.90 Turkey: 3.76 Ukraine: 3.16 United Arab Emirates: 4.18 United Kingdom: 4.49 United States: 4.60 Uruguay: 3.57 Vietnam: 3.26

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