Country Profile

el-savador
  • Capital: San Salvador
  • Currency: USD-US Dollar (1 USD = 1.00 USD) (*as of 18-Oct-2024)
  • Main Language(s): Spanish
  • Administration: Presidential Republic. The President is both, Head of State and Chief of the Government.
pin

Geographic Location

map
  • Region: Central America
    Central America, bordering the North Pacific Ocean, between Guatemala and Honduras
Geographic Area - Total ('000 Sq. Km): 21.0
Time Zone: UTC -06:00
Accessibility (Hours):
Los Angeles 5
Houston 3
New York 4
Miami 2
London, UK 11
Panama 2
pin

Macro Indicators (2020)

Population (Millions): 6.5
GDP (US$ Billions): 24.6
Annual GDP Growth (%): -7.9
Inflation Rate (Annual %): -0.5
Unemployment (%): 5.5
Income Level: Lower Middle
ICT Service Exports (US$ Million): 236.1
pin

Avasant Country Risk Profile

Very High Very Low
Overall Business Risk: Stable
Political Risk: High
Economic Risk: Stable
Service Disruption Risk: High
Operations Scalability Risk (Human Resource): Low
pin

Global Business/ICT Rankings

Doing Business 2020 (190): 91
WEF Global Competitiveness 2019 (141): 103
WEF ICT Adoption 2019 (141): 105
Global Innovation Index 2019 (129): 108
support

Key ICT/Digital Providers

Domestic: CenterCom Global BPO, CONTACTO tu call center, SkyCom
International: Atento, Convergys, Digitex, Focus, Fusion BPO Services, Grupo Solid, Grupo Unicomer, SYKES, SVG, Teleperformance, Ubiquity
pin

Main Outsourcing/Digital Hubs

San Salvador

Global Equations Digital Competitiveness Profile

radarview-image
  • Leader
  • Innovator
  • Challenger
  • Emerging

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Digital Competitiveness - Total Score: 50.09
50.09 100.00 Total Score : 50.09 Argentina: 63.86 Australia: 62.37 Austria: 63.84 Bahamas: 21.72 Barbados: 37.20 Belize: 26.94 Brazil: 64.40 Bulgaria: 64.10 Canada: 70.15 Chile: 67.18 China: 68.28 Colombia: 65.61 Costa Rica: 68.07 Croatia: 63.30 Czech Republic: 65.81 Denmark: 49.14 Dominican Republic: 56.19 Ecuador: 38.32 Egypt: 49.25 El Salvador: 50.09 Estonia: 71.15 Finland: 48.61 France: 63.90 Germany: 67.57 Ghana: 37.49 Grenada: 12.91 Guatemala: 50.34 Guyana: 21.82 Haiti: 33.53 Honduras: 50.55 Hungary: 66.46 Iceland: 47.97 India: 74.70 Indonesia: 43.69 Ireland: 70.18 Israel: 65.10 Jamaica: 52.28 Japan: 52.36 Jordan: 54.79 Kazakhstan: 42.86 Kenya: 38.51 Latvia: 66.11 Lithuania: 68.75 Malawi: 26.65 Malaysia: 73.81 Mauritius: 56.18 Mexico: 65.97 Morocco: 46.96 Netherlands: 66.67 New Zealand: 57.30 Norway: 47.47 Panama: 52.55 Peru: 35.97 Philippines: 63.04 Poland: 65.91 Portugal: 63.49 Qatar: 53.40 Romania: 65.21 Russia: 54.37 Rwanda: 31.95 Singapore: 65.32 Slovak Republic: 63.21 Slovenia: 63.02 South Africa: 55.82 South Korea: 52.93 Spain: 64.89 Sri Lanka: 59.92 St. Vincent And the Grenadines: 11.62 Sweden: 48.26 Switzerland: 52.45 Tanzania: 31.37 Thailand: 48.49 Trinidad And Tobago: 43.69 Turkey: 51.22 Ukraine: 52.35 United Arab Emirates: 66.79 United Kingdom: 69.64 United States: 71.52 Uruguay: 62.37 Vietnam: 47.76

SUB-PILLARS

Rating
Country Score

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Digital Services Ecosystem

11.43 30.00 El Salvador: 11.43 Argentina: 19.03 Australia: 19.05 Austria: 18.80 Bahamas: 6.10 Barbados: 6.18 Belize: 6.97 Brazil: 20.02 Bulgaria: 18.47 Canada: 22.67 Chile: 20.44 China: 20.97 Colombia: 20.35 Costa Rica: 21.54 Croatia: 18.31 Czech Republic: 18.82 Denmark: 13.71 Dominican Republic: 14.72 Ecuador: 6.21 Egypt: 13.98 Estonia: 21.91 Finland: 13.78 France: 21.36 Germany: 23.17 Ghana: 5.83 Grenada: 2.60 Guatemala: 12.48 Guyana: 3.34 Haiti: 4.92 Honduras: 10.79 Hungary: 19.75 Iceland: 13.29 India: 24.84 Indonesia: 7.66 Ireland: 23.34 Israel: 20.67 Jamaica: 12.41 Japan: 17.91 Jordan: 14.49 Kazakhstan: 9.97 Kenya: 6.98 Latvia: 18.03 Lithuania: 19.69 Malawi: 3.43 Malaysia: 22.53 Mauritius: 13.10 Mexico: 20.44 Morocco: 9.13 Netherlands: 22.06 New Zealand: 15.83 Norway: 13.74 Panama: 12.94 Peru: 6.16 Philippines: 15.66 Poland: 19.28 Portugal: 18.03 Qatar: 14.35 Romania: 18.47 Russia: 14.89 Rwanda: 4.93 Singapore: 20.65 Slovak Republic: 18.26 Slovenia: 16.72 South Africa: 14.13 South Korea: 19.20 Spain: 20.98 Sri Lanka: 15.46 St. Vincent And the Grenadines: 1.78 Sweden: 14.37 Switzerland: 16.18 Tanzania: 4.30 Thailand: 8.59 Trinidad And Tobago: 9.19 Turkey: 12.78 Ukraine: 13.51 United Arab Emirates: 20.21 United Kingdom: 22.73 United States: 25.34 Uruguay: 19.28 Vietnam: 10.03

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Business Environment

7.21 15.00 El Salvador: 7.21 Argentina: 8.37 Australia: 11.08 Austria: 11.09 Bahamas: 2.91 Barbados: 8.45 Belize: 2.25 Brazil: 8.29 Bulgaria: 9.77 Canada: 11.49 Chile: 10.43 China: 10.42 Colombia: 8.82 Costa Rica: 8.91 Croatia: 9.14 Czech Republic: 10.31 Denmark: 11.66 Dominican Republic: 8.34 Ecuador: 8.07 Egypt: 9.03 Estonia: 11.02 Finland: 12.07 France: 10.89 Germany: 11.38 Ghana: 8.99 Grenada: 2.70 Guatemala: 7.83 Guyana: 2.81 Haiti: 5.22 Honduras: 7.64 Hungary: 9.64 Iceland: 11.25 India: 9.96 Indonesia: 9.93 Ireland: 11.05 Israel: 11.30 Jamaica: 8.74 Japan: 11.10 Jordan: 10.08 Kazakhstan: 9.53 Kenya: 9.71 Latvia: 10.20 Lithuania: 10.48 Malawi: 8.06 Malaysia: 11.32 Mauritius: 10.41 Mexico: 8.64 Morocco: 9.95 Netherlands: 11.53 New Zealand: 11.89 Norway: 11.61 Panama: 9.29 Peru: 8.68 Philippines: 8.78 Poland: 9.65 Portugal: 10.28 Qatar: 10.22 Romania: 9.61 Russia: 8.87 Rwanda: 9.90 Singapore: 12.39 Slovak Republic: 9.76 Slovenia: 10.59 South Africa: 9.04 South Korea: 10.86 Spain: 10.50 Sri Lanka: 9.23 St. Vincent And the Grenadines: 2.88 Sweden: 11.61 Switzerland: 11.43 Tanzania: 8.46 Thailand: 10.16 Trinidad And Tobago: 8.06 Turkey: 9.50 Ukraine: 8.30 United Arab Emirates: 11.86 United Kingdom: 11.66 United States: 11.65 Uruguay: 9.01 Vietnam: 9.21

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Human Capital

12.43 25.00 El Salvador: 12.43 Argentina: 16.19 Australia: 16.47 Austria: 18.10 Bahamas: 6.52 Barbados: 12.26 Belize: 9.61 Brazil: 15.01 Bulgaria: 14.62 Canada: 19.28 Chile: 16.77 China: 14.89 Colombia: 16.43 Costa Rica: 17.18 Croatia: 15.88 Czech Republic: 17.18 Denmark: 10.72 Dominican Republic: 14.70 Ecuador: 9.33 Egypt: 9.82 Estonia: 18.45 Finland: 11.00 France: 17.07 Germany: 17.81 Ghana: 9.50 Grenada: 5.40 Guatemala: 12.95 Guyana: 8.48 Haiti: 11.32 Honduras: 14.19 Hungary: 16.14 Iceland: 11.27 India: 17.73 Indonesia: 11.87 Ireland: 19.07 Israel: 15.78 Jamaica: 14.97 Japan: 12.80 Jordan: 12.50 Kazakhstan: 7.33 Kenya: 9.10 Latvia: 17.48 Lithuania: 17.87 Malawi: 6.18 Malaysia: 18.44 Mauritius: 14.93 Mexico: 15.75 Morocco: 11.63 Netherlands: 18.11 New Zealand: 16.00 Norway: 10.80 Panama: 13.10 Peru: 8.18 Philippines: 18.07 Poland: 16.56 Portugal: 16.82 Qatar: 13.26 Romania: 16.38 Russia: 12.69 Rwanda: 7.26 Singapore: 16.69 Slovak Republic: 16.23 Slovenia: 17.15 South Africa: 13.07 South Korea: 10.64 Spain: 17.48 Sri Lanka: 15.21 St. Vincent And the Grenadines: 5.35 Sweden: 10.61 Switzerland: 13.54 Tanzania: 8.24 Thailand: 11.41 Trinidad And Tobago: 12.48 Turkey: 11.77 Ukraine: 12.59 United Arab Emirates: 15.72 United Kingdom: 18.74 United States: 19.28 Uruguay: 15.81 Vietnam: 10.41

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Financial Attractiveness

16.05 25.00 El Salvador: 16.05 Argentina: 16.65 Australia: 11.42 Austria: 11.94 Bahamas: 5.74 Barbados: 7.39 Belize: 8.01 Brazil: 17.54 Bulgaria: 17.68 Canada: 12.17 Chile: 15.79 China: 17.83 Colombia: 16.68 Costa Rica: 17.21 Croatia: 16.33 Czech Republic: 15.61 Denmark: 8.71 Dominican Republic: 15.38 Ecuador: 11.97 Egypt: 13.11 Estonia: 16.01 Finland: 7.64 France: 9.93 Germany: 10.55 Ghana: 10.55 Grenada: 1.91 Guatemala: 14.57 Guyana: 6.94 Haiti: 10.41 Honduras: 15.32 Hungary: 17.14 Iceland: 8.28 India: 18.76 Indonesia: 11.05 Ireland: 12.73 Israel: 13.39 Jamaica: 13.58 Japan: 6.21 Jordan: 14.64 Kazakhstan: 12.84 Kenya: 10.00 Latvia: 16.69 Lithuania: 17.05 Malawi: 5.54 Malaysia: 18.27 Mauritius: 14.87 Mexico: 17.41 Morocco: 13.18 Netherlands: 10.53 New Zealand: 9.60 Norway: 7.26 Panama: 14.01 Peru: 10.00 Philippines: 17.49 Poland: 16.68 Portugal: 14.22 Qatar: 11.97 Romania: 17.16 Russia: 14.04 Rwanda: 7.58 Singapore: 12.29 Slovak Republic: 15.44 Slovenia: 15.07 South Africa: 16.20 South Korea: 7.65 Spain: 11.56 Sri Lanka: 16.95 St. Vincent And the Grenadines: 1.51 Sweden: 7.34 Switzerland: 6.87 Tanzania: 7.72 Thailand: 14.57 Trinidad And Tobago: 11.06 Turkey: 13.41 Ukraine: 14.79 United Arab Emirates: 14.82 United Kingdom: 12.02 United States: 10.65 Uruguay: 14.70 Vietnam: 14.85

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Infrastructure

2.97 5.00 El Salvador: 2.97 Argentina: 3.62 Australia: 4.35 Austria: 3.91 Bahamas: 0.45 Barbados: 2.92 Belize: 0.10 Brazil: 3.54 Bulgaria: 3.56 Canada: 4.54 Chile: 3.75 China: 4.17 Colombia: 3.33 Costa Rica: 3.23 Croatia: 3.64 Czech Republic: 3.89 Denmark: 4.34 Dominican Republic: 3.05 Ecuador: 2.74 Egypt: 3.31 Estonia: 3.76 Finland: 4.12 France: 4.65 Germany: 4.66 Ghana: 2.62 Grenada: 0.30 Guatemala: 2.51 Guyana: 0.25 Haiti: 1.66 Honduras: 2.61 Hungary: 3.79 Iceland: 3.88 India: 3.41 Indonesia: 3.18 Ireland: 3.99 Israel: 3.96 Jamaica: 2.58 Japan: 4.34 Jordan: 3.08 Kazakhstan: 3.19 Kenya: 2.72 Latvia: 3.71 Lithuania: 3.66 Malawi: 3.44 Malaysia: 3.25 Mauritius: 2.87 Mexico: 3.73 Morocco: 3.07 Netherlands: 4.44 New Zealand: 3.98 Norway: 4.06 Panama: 3.21 Peru: 2.95 Philippines: 3.04 Poland: 3.74 Portugal: 4.14 Qatar: 3.60 Romania: 3.59 Russia: 3.88 Rwanda: 2.28 Singapore: 3.30 Slovak Republic: 3.52 Slovenia: 3.49 South Africa: 3.38 South Korea: 4.58 Spain: 4.37 Sri Lanka: 3.07 St. Vincent And the Grenadines: 0.10 Sweden: 4.33 Switzerland: 4.43 Tanzania: 2.65 Thailand: 3.76 Trinidad And Tobago: 2.90 Turkey: 3.76 Ukraine: 3.16 United Arab Emirates: 4.18 United Kingdom: 4.49 United States: 4.60 Uruguay: 3.57 Vietnam: 3.26

Your current subscription does not allow access to this feature. You can update your current subscription plan by selecting one of the following options or emailing us at contact@globalequations.com

Login Access

Get more information and regular updates from Global Equations

Free

Select
  • Regular Industry and Location Updates
  • Country and Sector Profile Downloads

IPA/EDA Subscription Access

Full access to all information and features through single or multiple annual subscription



Select
  • Login Access + Access to Global Equations Connect
  • Detailed Country Analysis
  • Country and Sector Analysis Insights
  • Multi-Country Comparison
  • Free Global Equations Digital Competitiveness Index (DCITM) Report Downloads
  • Single/Multiple User Access

Service Providers/MNCs/Investors Subscription Access

Full access to Global Equations for multiple users



Select
  • Login Access + Access to Global Equations Connect
  • Detailed Country Analysis
  • Country and Sector Analysis Insights
  • Multi-Country Comparison
  • Access to Real-Time Wages/Operating Cost Information (where applicable)
  • Free Global Equations Digital Competitiveness Index (DCITM) Report Downloads
  • Operational Scenario Stimulation
  • Single/Multiple User Access
Learn more and compare subscriptions