Country Profile

el-savador
  • Capital: San Salvador
  • Currency: USD-US Dollar (1 USD = 1.00 USD) (*as of 21-Nov-2024)
  • Main Language(s): Spanish
  • Administration: Presidential Republic. The President is both, Head of State and Chief of the Government.
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Geographic Location

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  • Region: Central America
    Central America, bordering the North Pacific Ocean, between Guatemala and Honduras
Geographic Area - Total ('000 Sq. Km): 21.0
Time Zone: UTC -06:00
Accessibility (Hours):
Los Angeles 5
Houston 3
New York 4
Miami 2
London, UK 11
Panama 2
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Macro Indicators (2020)

Population (Millions): 6.5
GDP (US$ Billions): 24.6
Annual GDP Growth (%): -7.9
Inflation Rate (Annual %): -0.5
Unemployment (%): 5.5
Income Level: Lower Middle
ICT Service Exports (US$ Million): 236.1
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Avasant Country Risk Profile

Very High Very Low
Overall Business Risk: Stable
Political Risk: High
Economic Risk: Stable
Service Disruption Risk: High
Operations Scalability Risk (Human Resource): Low
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Global Business/ICT Rankings

Doing Business 2020 (190): 91
WEF Global Competitiveness 2019 (141): 103
WEF ICT Adoption 2019 (141): 105
Global Innovation Index 2019 (129): 108
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Key ICT/Digital Providers

Domestic: CenterCom Global BPO, CONTACTO tu call center, SkyCom
International: Atento, Convergys, Digitex, Focus, Fusion BPO Services, Grupo Solid, Grupo Unicomer, SYKES, SVG, Teleperformance, Ubiquity
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Main Outsourcing/Digital Hubs

San Salvador

Global Equations Digital Competitiveness Profile

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  • Leader
  • Innovator
  • Challenger
  • Emerging

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Digital Competitiveness - Total Score: 50.09
50.09 100.00 Total Score : 50.09 Argentina: 63.86 Australia: 62.37 Austria: 63.84 Bahamas: 21.72 Barbados: 37.20 Belize: 26.94 Brazil: 64.40 Bulgaria: 64.10 Canada: 70.15 Chile: 67.18 China: 68.28 Colombia: 65.61 Costa Rica: 68.07 Croatia: 63.30 Czech Republic: 65.81 Denmark: 49.14 Dominican Republic: 56.19 Ecuador: 38.32 Egypt: 49.25 El Salvador: 50.09 Estonia: 71.15 Finland: 48.61 France: 63.90 Germany: 67.57 Ghana: 37.49 Grenada: 12.91 Guatemala: 50.34 Guyana: 21.82 Haiti: 33.53 Honduras: 50.55 Hungary: 66.46 Iceland: 47.97 India: 74.70 Indonesia: 43.69 Ireland: 70.18 Israel: 65.10 Jamaica: 52.28 Japan: 52.36 Jordan: 54.79 Kazakhstan: 42.86 Kenya: 38.51 Latvia: 66.11 Lithuania: 68.75 Malawi: 26.65 Malaysia: 73.81 Mauritius: 56.18 Mexico: 65.97 Morocco: 46.96 Netherlands: 66.67 New Zealand: 57.30 Norway: 47.47 Panama: 52.55 Peru: 35.97 Philippines: 63.04 Poland: 65.91 Portugal: 63.49 Qatar: 53.40 Romania: 65.21 Russia: 54.37 Rwanda: 31.95 Singapore: 65.32 Slovak Republic: 63.21 Slovenia: 63.02 South Africa: 55.82 South Korea: 52.93 Spain: 64.89 Sri Lanka: 59.92 St. Vincent And the Grenadines: 11.62 Sweden: 48.26 Switzerland: 52.45 Tanzania: 31.37 Thailand: 48.49 Trinidad And Tobago: 43.69 Turkey: 51.22 Ukraine: 52.35 United Arab Emirates: 66.79 United Kingdom: 69.64 United States: 71.52 Uruguay: 62.37 Vietnam: 47.76

SUB-PILLARS

Rating
Country Score

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Digital Services Ecosystem

11.43 30.00 El Salvador: 11.43 Argentina: 19.03 Australia: 19.05 Austria: 18.80 Bahamas: 6.10 Barbados: 6.18 Belize: 6.97 Brazil: 20.02 Bulgaria: 18.47 Canada: 22.67 Chile: 20.44 China: 20.97 Colombia: 20.35 Costa Rica: 21.54 Croatia: 18.31 Czech Republic: 18.82 Denmark: 13.71 Dominican Republic: 14.72 Ecuador: 6.21 Egypt: 13.98 Estonia: 21.91 Finland: 13.78 France: 21.36 Germany: 23.17 Ghana: 5.83 Grenada: 2.60 Guatemala: 12.48 Guyana: 3.34 Haiti: 4.92 Honduras: 10.79 Hungary: 19.75 Iceland: 13.29 India: 24.84 Indonesia: 7.66 Ireland: 23.34 Israel: 20.67 Jamaica: 12.41 Japan: 17.91 Jordan: 14.49 Kazakhstan: 9.97 Kenya: 6.98 Latvia: 18.03 Lithuania: 19.69 Malawi: 3.43 Malaysia: 22.53 Mauritius: 13.10 Mexico: 20.44 Morocco: 9.13 Netherlands: 22.06 New Zealand: 15.83 Norway: 13.74 Panama: 12.94 Peru: 6.16 Philippines: 15.66 Poland: 19.28 Portugal: 18.03 Qatar: 14.35 Romania: 18.47 Russia: 14.89 Rwanda: 4.93 Singapore: 20.65 Slovak Republic: 18.26 Slovenia: 16.72 South Africa: 14.13 South Korea: 19.20 Spain: 20.98 Sri Lanka: 15.46 St. Vincent And the Grenadines: 1.78 Sweden: 14.37 Switzerland: 16.18 Tanzania: 4.30 Thailand: 8.59 Trinidad And Tobago: 9.19 Turkey: 12.78 Ukraine: 13.51 United Arab Emirates: 20.21 United Kingdom: 22.73 United States: 25.34 Uruguay: 19.28 Vietnam: 10.03

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Business Environment

7.21 15.00 El Salvador: 7.21 Argentina: 8.37 Australia: 11.08 Austria: 11.09 Bahamas: 2.91 Barbados: 8.45 Belize: 2.25 Brazil: 8.29 Bulgaria: 9.77 Canada: 11.49 Chile: 10.43 China: 10.42 Colombia: 8.82 Costa Rica: 8.91 Croatia: 9.14 Czech Republic: 10.31 Denmark: 11.66 Dominican Republic: 8.34 Ecuador: 8.07 Egypt: 9.03 Estonia: 11.02 Finland: 12.07 France: 10.89 Germany: 11.38 Ghana: 8.99 Grenada: 2.70 Guatemala: 7.83 Guyana: 2.81 Haiti: 5.22 Honduras: 7.64 Hungary: 9.64 Iceland: 11.25 India: 9.96 Indonesia: 9.93 Ireland: 11.05 Israel: 11.30 Jamaica: 8.74 Japan: 11.10 Jordan: 10.08 Kazakhstan: 9.53 Kenya: 9.71 Latvia: 10.20 Lithuania: 10.48 Malawi: 8.06 Malaysia: 11.32 Mauritius: 10.41 Mexico: 8.64 Morocco: 9.95 Netherlands: 11.53 New Zealand: 11.89 Norway: 11.61 Panama: 9.29 Peru: 8.68 Philippines: 8.78 Poland: 9.65 Portugal: 10.28 Qatar: 10.22 Romania: 9.61 Russia: 8.87 Rwanda: 9.90 Singapore: 12.39 Slovak Republic: 9.76 Slovenia: 10.59 South Africa: 9.04 South Korea: 10.86 Spain: 10.50 Sri Lanka: 9.23 St. Vincent And the Grenadines: 2.88 Sweden: 11.61 Switzerland: 11.43 Tanzania: 8.46 Thailand: 10.16 Trinidad And Tobago: 8.06 Turkey: 9.50 Ukraine: 8.30 United Arab Emirates: 11.86 United Kingdom: 11.66 United States: 11.65 Uruguay: 9.01 Vietnam: 9.21

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Human Capital

12.43 25.00 El Salvador: 12.43 Argentina: 16.19 Australia: 16.47 Austria: 18.10 Bahamas: 6.52 Barbados: 12.26 Belize: 9.61 Brazil: 15.01 Bulgaria: 14.62 Canada: 19.28 Chile: 16.77 China: 14.89 Colombia: 16.43 Costa Rica: 17.18 Croatia: 15.88 Czech Republic: 17.18 Denmark: 10.72 Dominican Republic: 14.70 Ecuador: 9.33 Egypt: 9.82 Estonia: 18.45 Finland: 11.00 France: 17.07 Germany: 17.81 Ghana: 9.50 Grenada: 5.40 Guatemala: 12.95 Guyana: 8.48 Haiti: 11.32 Honduras: 14.19 Hungary: 16.14 Iceland: 11.27 India: 17.73 Indonesia: 11.87 Ireland: 19.07 Israel: 15.78 Jamaica: 14.97 Japan: 12.80 Jordan: 12.50 Kazakhstan: 7.33 Kenya: 9.10 Latvia: 17.48 Lithuania: 17.87 Malawi: 6.18 Malaysia: 18.44 Mauritius: 14.93 Mexico: 15.75 Morocco: 11.63 Netherlands: 18.11 New Zealand: 16.00 Norway: 10.80 Panama: 13.10 Peru: 8.18 Philippines: 18.07 Poland: 16.56 Portugal: 16.82 Qatar: 13.26 Romania: 16.38 Russia: 12.69 Rwanda: 7.26 Singapore: 16.69 Slovak Republic: 16.23 Slovenia: 17.15 South Africa: 13.07 South Korea: 10.64 Spain: 17.48 Sri Lanka: 15.21 St. Vincent And the Grenadines: 5.35 Sweden: 10.61 Switzerland: 13.54 Tanzania: 8.24 Thailand: 11.41 Trinidad And Tobago: 12.48 Turkey: 11.77 Ukraine: 12.59 United Arab Emirates: 15.72 United Kingdom: 18.74 United States: 19.28 Uruguay: 15.81 Vietnam: 10.41

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Financial Attractiveness

16.05 25.00 El Salvador: 16.05 Argentina: 16.65 Australia: 11.42 Austria: 11.94 Bahamas: 5.74 Barbados: 7.39 Belize: 8.01 Brazil: 17.54 Bulgaria: 17.68 Canada: 12.17 Chile: 15.79 China: 17.83 Colombia: 16.68 Costa Rica: 17.21 Croatia: 16.33 Czech Republic: 15.61 Denmark: 8.71 Dominican Republic: 15.38 Ecuador: 11.97 Egypt: 13.11 Estonia: 16.01 Finland: 7.64 France: 9.93 Germany: 10.55 Ghana: 10.55 Grenada: 1.91 Guatemala: 14.57 Guyana: 6.94 Haiti: 10.41 Honduras: 15.32 Hungary: 17.14 Iceland: 8.28 India: 18.76 Indonesia: 11.05 Ireland: 12.73 Israel: 13.39 Jamaica: 13.58 Japan: 6.21 Jordan: 14.64 Kazakhstan: 12.84 Kenya: 10.00 Latvia: 16.69 Lithuania: 17.05 Malawi: 5.54 Malaysia: 18.27 Mauritius: 14.87 Mexico: 17.41 Morocco: 13.18 Netherlands: 10.53 New Zealand: 9.60 Norway: 7.26 Panama: 14.01 Peru: 10.00 Philippines: 17.49 Poland: 16.68 Portugal: 14.22 Qatar: 11.97 Romania: 17.16 Russia: 14.04 Rwanda: 7.58 Singapore: 12.29 Slovak Republic: 15.44 Slovenia: 15.07 South Africa: 16.20 South Korea: 7.65 Spain: 11.56 Sri Lanka: 16.95 St. Vincent And the Grenadines: 1.51 Sweden: 7.34 Switzerland: 6.87 Tanzania: 7.72 Thailand: 14.57 Trinidad And Tobago: 11.06 Turkey: 13.41 Ukraine: 14.79 United Arab Emirates: 14.82 United Kingdom: 12.02 United States: 10.65 Uruguay: 14.70 Vietnam: 14.85

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Infrastructure

2.97 5.00 El Salvador: 2.97 Argentina: 3.62 Australia: 4.35 Austria: 3.91 Bahamas: 0.45 Barbados: 2.92 Belize: 0.10 Brazil: 3.54 Bulgaria: 3.56 Canada: 4.54 Chile: 3.75 China: 4.17 Colombia: 3.33 Costa Rica: 3.23 Croatia: 3.64 Czech Republic: 3.89 Denmark: 4.34 Dominican Republic: 3.05 Ecuador: 2.74 Egypt: 3.31 Estonia: 3.76 Finland: 4.12 France: 4.65 Germany: 4.66 Ghana: 2.62 Grenada: 0.30 Guatemala: 2.51 Guyana: 0.25 Haiti: 1.66 Honduras: 2.61 Hungary: 3.79 Iceland: 3.88 India: 3.41 Indonesia: 3.18 Ireland: 3.99 Israel: 3.96 Jamaica: 2.58 Japan: 4.34 Jordan: 3.08 Kazakhstan: 3.19 Kenya: 2.72 Latvia: 3.71 Lithuania: 3.66 Malawi: 3.44 Malaysia: 3.25 Mauritius: 2.87 Mexico: 3.73 Morocco: 3.07 Netherlands: 4.44 New Zealand: 3.98 Norway: 4.06 Panama: 3.21 Peru: 2.95 Philippines: 3.04 Poland: 3.74 Portugal: 4.14 Qatar: 3.60 Romania: 3.59 Russia: 3.88 Rwanda: 2.28 Singapore: 3.30 Slovak Republic: 3.52 Slovenia: 3.49 South Africa: 3.38 South Korea: 4.58 Spain: 4.37 Sri Lanka: 3.07 St. Vincent And the Grenadines: 0.10 Sweden: 4.33 Switzerland: 4.43 Tanzania: 2.65 Thailand: 3.76 Trinidad And Tobago: 2.90 Turkey: 3.76 Ukraine: 3.16 United Arab Emirates: 4.18 United Kingdom: 4.49 United States: 4.60 Uruguay: 3.57 Vietnam: 3.26

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