Country Profile

  • Capital: Kuala Lumpur
  • Currency: MYR-Malaysian Ringgit (1 USD = 4.47 MYR) (*as of 03-Dec-2024)
  • Main Language(s): Bahasa Malaysia (official), English, Chinese (Cantonese and Mandarin)
  • Administration: Federal Parliamentary Constitutional Monarchy. The Chief of the State is the King and the Head of the Government is the Prime Minister.
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Geographic Location

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  • Region: Southeastern Asia
    Southeastern Asia, peninsula bordering Thailand and northern one-third of the island of Borneo, bordering Indonesia, Brunei, and the South China Sea, south of Vietnam
Geographic Area - Total ('000 Sq. Km): 330.3
Time Zone: UTC +08:00
Accessibility (Hours):
New York 19
London, UK 13
Dubai 7
New Delhi 5
Frankfrut 12
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Macro Indicators (2020)

Population (Millions): 32.4
GDP (US$ Billions): 336.7
Annual GDP Growth (%): -5.6
Inflation Rate (Annual %): -0.8
Unemployment (%): 4.7
Income Level: Upper Middle
ICT Service Exports (US$ Million): 3,189.1
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Avasant Country Risk Profile

Very High Very Low
Overall Business Risk: Very Low
Political Risk: Low
Economic Risk: Very Low
Service Disruption Risk: Very Low
Operations Scalability Risk (Human Resource): Very Low
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Global Business/ICT Rankings

Doing Business 2020 (190): 12
WEF Global Competitiveness 2019 (141): 27
WEF ICT Adoption 2019 (141): 33
Global Innovation Index 2021 (132): 36
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Key ICT/Digital Providers

Domestic: Daythree Busiess Services, TM ONE, VADS Berhad
International: AS White Global, Datacom, SGS, Startek, TDCX, Transcosmos Inc.
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Main Outsourcing/Digital Hubs

Kuala Lumpur, Petaling Jaya

Global Equations Digital Competitiveness Profile

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  • Leader
  • Innovator
  • Challenger
  • Emerging

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Digital Competitiveness - Total Score: 73.81
73.81 100.00 Total Score : 73.81 Argentina: 63.86 Australia: 62.37 Austria: 63.84 Bahamas: 21.72 Barbados: 37.20 Belize: 26.94 Brazil: 64.40 Bulgaria: 64.10 Canada: 70.15 Chile: 67.18 China: 68.28 Colombia: 65.61 Costa Rica: 68.07 Croatia: 63.30 Czech Republic: 65.81 Denmark: 49.14 Dominican Republic: 56.19 Ecuador: 38.32 Egypt: 49.25 El Salvador: 50.09 Estonia: 71.15 Finland: 48.61 France: 63.90 Germany: 67.57 Ghana: 37.49 Grenada: 12.91 Guatemala: 50.34 Guyana: 21.82 Haiti: 33.53 Honduras: 50.55 Hungary: 66.46 Iceland: 47.97 India: 74.70 Indonesia: 43.69 Ireland: 70.18 Israel: 65.10 Jamaica: 52.28 Japan: 52.36 Jordan: 54.79 Kazakhstan: 42.86 Kenya: 38.51 Latvia: 66.11 Lithuania: 68.75 Malawi: 26.65 Malaysia: 73.81 Mauritius: 56.18 Mexico: 65.97 Morocco: 46.96 Netherlands: 66.67 New Zealand: 57.30 Norway: 47.47 Panama: 52.55 Peru: 35.97 Philippines: 63.04 Poland: 65.91 Portugal: 63.49 Qatar: 53.40 Romania: 65.21 Russia: 54.37 Rwanda: 31.95 Singapore: 65.32 Slovak Republic: 63.21 Slovenia: 63.02 South Africa: 55.82 South Korea: 52.93 Spain: 64.89 Sri Lanka: 59.92 St. Vincent And the Grenadines: 11.62 Sweden: 48.26 Switzerland: 52.45 Tanzania: 31.37 Thailand: 48.49 Trinidad And Tobago: 43.69 Turkey: 51.22 Ukraine: 52.35 United Arab Emirates: 66.79 United Kingdom: 69.64 United States: 71.52 Uruguay: 62.37 Vietnam: 47.76

SUB-PILLARS

Rating
Country Score

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Digital Services Ecosystem

22.53 30.00 Malaysia: 22.53 Argentina: 19.03 Australia: 19.05 Austria: 18.80 Bahamas: 6.10 Barbados: 6.18 Belize: 6.97 Brazil: 20.02 Bulgaria: 18.47 Canada: 22.67 Chile: 20.44 China: 20.97 Colombia: 20.35 Costa Rica: 21.54 Croatia: 18.31 Czech Republic: 18.82 Denmark: 13.71 Dominican Republic: 14.72 Ecuador: 6.21 Egypt: 13.98 El Salvador: 11.43 Estonia: 21.91 Finland: 13.78 France: 21.36 Germany: 23.17 Ghana: 5.83 Grenada: 2.60 Guatemala: 12.48 Guyana: 3.34 Haiti: 4.92 Honduras: 10.79 Hungary: 19.75 Iceland: 13.29 India: 24.84 Indonesia: 7.66 Ireland: 23.34 Israel: 20.67 Jamaica: 12.41 Japan: 17.91 Jordan: 14.49 Kazakhstan: 9.97 Kenya: 6.98 Latvia: 18.03 Lithuania: 19.69 Malawi: 3.43 Mauritius: 13.10 Mexico: 20.44 Morocco: 9.13 Netherlands: 22.06 New Zealand: 15.83 Norway: 13.74 Panama: 12.94 Peru: 6.16 Philippines: 15.66 Poland: 19.28 Portugal: 18.03 Qatar: 14.35 Romania: 18.47 Russia: 14.89 Rwanda: 4.93 Singapore: 20.65 Slovak Republic: 18.26 Slovenia: 16.72 South Africa: 14.13 South Korea: 19.20 Spain: 20.98 Sri Lanka: 15.46 St. Vincent And the Grenadines: 1.78 Sweden: 14.37 Switzerland: 16.18 Tanzania: 4.30 Thailand: 8.59 Trinidad And Tobago: 9.19 Turkey: 12.78 Ukraine: 13.51 United Arab Emirates: 20.21 United Kingdom: 22.73 United States: 25.34 Uruguay: 19.28 Vietnam: 10.03

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Business Environment

11.32 15.00 Malaysia: 11.32 Argentina: 8.37 Australia: 11.08 Austria: 11.09 Bahamas: 2.91 Barbados: 8.45 Belize: 2.25 Brazil: 8.29 Bulgaria: 9.77 Canada: 11.49 Chile: 10.43 China: 10.42 Colombia: 8.82 Costa Rica: 8.91 Croatia: 9.14 Czech Republic: 10.31 Denmark: 11.66 Dominican Republic: 8.34 Ecuador: 8.07 Egypt: 9.03 El Salvador: 7.21 Estonia: 11.02 Finland: 12.07 France: 10.89 Germany: 11.38 Ghana: 8.99 Grenada: 2.70 Guatemala: 7.83 Guyana: 2.81 Haiti: 5.22 Honduras: 7.64 Hungary: 9.64 Iceland: 11.25 India: 9.96 Indonesia: 9.93 Ireland: 11.05 Israel: 11.30 Jamaica: 8.74 Japan: 11.10 Jordan: 10.08 Kazakhstan: 9.53 Kenya: 9.71 Latvia: 10.20 Lithuania: 10.48 Malawi: 8.06 Mauritius: 10.41 Mexico: 8.64 Morocco: 9.95 Netherlands: 11.53 New Zealand: 11.89 Norway: 11.61 Panama: 9.29 Peru: 8.68 Philippines: 8.78 Poland: 9.65 Portugal: 10.28 Qatar: 10.22 Romania: 9.61 Russia: 8.87 Rwanda: 9.90 Singapore: 12.39 Slovak Republic: 9.76 Slovenia: 10.59 South Africa: 9.04 South Korea: 10.86 Spain: 10.50 Sri Lanka: 9.23 St. Vincent And the Grenadines: 2.88 Sweden: 11.61 Switzerland: 11.43 Tanzania: 8.46 Thailand: 10.16 Trinidad And Tobago: 8.06 Turkey: 9.50 Ukraine: 8.30 United Arab Emirates: 11.86 United Kingdom: 11.66 United States: 11.65 Uruguay: 9.01 Vietnam: 9.21

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Human Capital

18.44 25.00 Malaysia: 18.44 Argentina: 16.19 Australia: 16.47 Austria: 18.10 Bahamas: 6.52 Barbados: 12.26 Belize: 9.61 Brazil: 15.01 Bulgaria: 14.62 Canada: 19.28 Chile: 16.77 China: 14.89 Colombia: 16.43 Costa Rica: 17.18 Croatia: 15.88 Czech Republic: 17.18 Denmark: 10.72 Dominican Republic: 14.70 Ecuador: 9.33 Egypt: 9.82 El Salvador: 12.43 Estonia: 18.45 Finland: 11.00 France: 17.07 Germany: 17.81 Ghana: 9.50 Grenada: 5.40 Guatemala: 12.95 Guyana: 8.48 Haiti: 11.32 Honduras: 14.19 Hungary: 16.14 Iceland: 11.27 India: 17.73 Indonesia: 11.87 Ireland: 19.07 Israel: 15.78 Jamaica: 14.97 Japan: 12.80 Jordan: 12.50 Kazakhstan: 7.33 Kenya: 9.10 Latvia: 17.48 Lithuania: 17.87 Malawi: 6.18 Mauritius: 14.93 Mexico: 15.75 Morocco: 11.63 Netherlands: 18.11 New Zealand: 16.00 Norway: 10.80 Panama: 13.10 Peru: 8.18 Philippines: 18.07 Poland: 16.56 Portugal: 16.82 Qatar: 13.26 Romania: 16.38 Russia: 12.69 Rwanda: 7.26 Singapore: 16.69 Slovak Republic: 16.23 Slovenia: 17.15 South Africa: 13.07 South Korea: 10.64 Spain: 17.48 Sri Lanka: 15.21 St. Vincent And the Grenadines: 5.35 Sweden: 10.61 Switzerland: 13.54 Tanzania: 8.24 Thailand: 11.41 Trinidad And Tobago: 12.48 Turkey: 11.77 Ukraine: 12.59 United Arab Emirates: 15.72 United Kingdom: 18.74 United States: 19.28 Uruguay: 15.81 Vietnam: 10.41

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Financial Attractiveness

18.27 25.00 Malaysia: 18.27 Argentina: 16.65 Australia: 11.42 Austria: 11.94 Bahamas: 5.74 Barbados: 7.39 Belize: 8.01 Brazil: 17.54 Bulgaria: 17.68 Canada: 12.17 Chile: 15.79 China: 17.83 Colombia: 16.68 Costa Rica: 17.21 Croatia: 16.33 Czech Republic: 15.61 Denmark: 8.71 Dominican Republic: 15.38 Ecuador: 11.97 Egypt: 13.11 El Salvador: 16.05 Estonia: 16.01 Finland: 7.64 France: 9.93 Germany: 10.55 Ghana: 10.55 Grenada: 1.91 Guatemala: 14.57 Guyana: 6.94 Haiti: 10.41 Honduras: 15.32 Hungary: 17.14 Iceland: 8.28 India: 18.76 Indonesia: 11.05 Ireland: 12.73 Israel: 13.39 Jamaica: 13.58 Japan: 6.21 Jordan: 14.64 Kazakhstan: 12.84 Kenya: 10.00 Latvia: 16.69 Lithuania: 17.05 Malawi: 5.54 Mauritius: 14.87 Mexico: 17.41 Morocco: 13.18 Netherlands: 10.53 New Zealand: 9.60 Norway: 7.26 Panama: 14.01 Peru: 10.00 Philippines: 17.49 Poland: 16.68 Portugal: 14.22 Qatar: 11.97 Romania: 17.16 Russia: 14.04 Rwanda: 7.58 Singapore: 12.29 Slovak Republic: 15.44 Slovenia: 15.07 South Africa: 16.20 South Korea: 7.65 Spain: 11.56 Sri Lanka: 16.95 St. Vincent And the Grenadines: 1.51 Sweden: 7.34 Switzerland: 6.87 Tanzania: 7.72 Thailand: 14.57 Trinidad And Tobago: 11.06 Turkey: 13.41 Ukraine: 14.79 United Arab Emirates: 14.82 United Kingdom: 12.02 United States: 10.65 Uruguay: 14.70 Vietnam: 14.85

Digital Competitiveness Index™ classification and scores are derived by assessing 70+ parameters across five key digital competitiveness enabling pillars – Digital Ecosystem (30), Human Capital (25), Financial Attractiveness (25), Enabling Environment (15) and Supporting Infrastructure (5). Each segment indicates an overall aggregate score based on a range of sub indicators with varying degree of relevance to overall digital ecosystem and competitiveness.

Data Sources – The assessment is based on data from range of sources including publicly available third party sources e.g. World Bank, IMF as well as data collected directly by Avasant Global Equations and its partners – Computer Economics and Strativa Consulting.

For More Details on Data Sources and Assessment Methodology

 Infrastructure

3.25 5.00 Malaysia: 3.25 Argentina: 3.62 Australia: 4.35 Austria: 3.91 Bahamas: 0.45 Barbados: 2.92 Belize: 0.10 Brazil: 3.54 Bulgaria: 3.56 Canada: 4.54 Chile: 3.75 China: 4.17 Colombia: 3.33 Costa Rica: 3.23 Croatia: 3.64 Czech Republic: 3.89 Denmark: 4.34 Dominican Republic: 3.05 Ecuador: 2.74 Egypt: 3.31 El Salvador: 2.97 Estonia: 3.76 Finland: 4.12 France: 4.65 Germany: 4.66 Ghana: 2.62 Grenada: 0.30 Guatemala: 2.51 Guyana: 0.25 Haiti: 1.66 Honduras: 2.61 Hungary: 3.79 Iceland: 3.88 India: 3.41 Indonesia: 3.18 Ireland: 3.99 Israel: 3.96 Jamaica: 2.58 Japan: 4.34 Jordan: 3.08 Kazakhstan: 3.19 Kenya: 2.72 Latvia: 3.71 Lithuania: 3.66 Malawi: 3.44 Mauritius: 2.87 Mexico: 3.73 Morocco: 3.07 Netherlands: 4.44 New Zealand: 3.98 Norway: 4.06 Panama: 3.21 Peru: 2.95 Philippines: 3.04 Poland: 3.74 Portugal: 4.14 Qatar: 3.60 Romania: 3.59 Russia: 3.88 Rwanda: 2.28 Singapore: 3.30 Slovak Republic: 3.52 Slovenia: 3.49 South Africa: 3.38 South Korea: 4.58 Spain: 4.37 Sri Lanka: 3.07 St. Vincent And the Grenadines: 0.10 Sweden: 4.33 Switzerland: 4.43 Tanzania: 2.65 Thailand: 3.76 Trinidad And Tobago: 2.90 Turkey: 3.76 Ukraine: 3.16 United Arab Emirates: 4.18 United Kingdom: 4.49 United States: 4.60 Uruguay: 3.57 Vietnam: 3.26

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